Replacement Product Policy

If the consumer is entitled to a replacement product, Fkalogistics must provide a product that is identical or of similar value. If this product is not available, Fkalogistics may choose to either provide a refund or repair the product within a reasonable time.
Refund and repair rights apply to the replacement product in the same way as the original product.

Warranty

We provide a Three-Year Warranty for all products available in our store.

How to Reach Us

📧 Email Support For general inquiries, order status, or technical support: Contact@fkalogistics.com (We aim to respond to all emails within 24 business hours.)

📞 Phone Support Speak directly with a specialist: +1 737-339-0743 Available Monday – Friday, 9:00 AM – 5:00 PM (CST)

📍 Headquarters & Mailing Address FKA Logistics LLC 119 South Timber Top Dr, The Woodlands, TX 77380 United States

Support Hours

  • Monday – Friday: 9:00 AM – 5:00 PM (CST)
  • Saturday – Sunday: Closed
  • Holidays: Closed
  • All inquiries received over the weekend will be addressed with priority on Monday morning.