Order Policy

We reserve the right to refuse any order you place with us. At our sole discretion, we may limit or cancel quantities purchased per person, per household, or per order. These restrictions may apply to orders associated with the same customer account, the same credit card, and/or orders using the same billing and/or shipping address.

If we make a change to or cancel an order, we may attempt to notify you via the e-mail address provided at the time the order was made.

How to Reach Us

📧 Email Support For general inquiries, order status, or technical support: Contact@fkalogistics.com (We aim to respond to all emails within 24 business hours.)

📞 Phone Support Speak directly with a specialist: +1 737-339-0743 Available Monday – Friday, 9:00 AM – 5:00 PM (CST)

📍 Headquarters & Mailing Address FKA Logistics LLC 119 South Timber Top Dr, The Woodlands, TX 77380 United States

Support Hours

All inquiries received over the weekend will be addressed with priority on Monday morning.

Monday – Friday: 9:00 AM – 5:00 PM (CST)

Saturday – Sunday: Closed

Holidays: Closed